What happens to patio furniture when it rains?
The outdoor fabrics that Leisure Touch uses are water-resistant moisture-resistant mildew-resistant and anti-fading. Generally this means if you leave the cushions uncovered during a rainstorm the rain will bead up and roll off. Should cushions be left out in the rain as soon as it stops shake or wipe off excess water and let them air out a bit. For those upholstered Leisure Touch furniture you are worry-free from the rain since we use open cell foam to drain the water through. What's more we also offer a water-repellent protective cover for the upholstery product.
How long can the Leisure Touch fire pit table burn for one gas bottle?
The gas consumption for average use is approximately 0.6kg/hour. This means that a 20lb gas bottle burns for approximately 8 hours. This is an average. Of course it all depends on the height of the flames. This means that it is in practice possible to burn the fires for 10 hours with a 20lb gas bottle if you turn the switch to a lower volume output.
Are the Leisure Touch outdoor fire pit tables safe?
In Leisure Touch all the fire pit tables are CE-approved and certified by CSA. It is Leisure Touch’s mission to supply safe and high-quality products.
Do you have experiences in projects or contract markets?
Yes we are very skilled in projects. We are teamed with R&D department Marketing & Sales department Merchandising department Production department Quality Control department and Engineering department to meet your expectations and WOW you!
I have no idea what outdoor furniture will fit on my project. Can you help?
Yes! We have a variety of furniture with 3 collections for you to choose from: Prestige Collection Fire Pit Collection and Classy Collection. Alsowe have our in-house designer and engineer team that we can offer drawing service as per your requirements.Come and contact our sales executives for greater details!
Can I ask for a sample?
We are glad to provide sample so that you can try our design quality and service. Please talk to our sales executives for conditional details.
What's your lead time?
We have a list of ready-to-ship products with immediate delivery. Contact us for more details.
How do you guarantee the quality?
We sign agreements with contract and project customers to guarantee the after-sale service. We apply AQL methodology to all our quality checks ranging from IQC (Incoming Quality Check) IPQC (In-process Quality Check) to OQC (Outgoing Quality Check). In addition we also have a QA (Quality Assurance) Specialist to follow up on quality corrections and carry out quality assurance procedures on a daily basis.
What is the guarantee of Leisure Touch products?
We offer a 2-3-year guarantee for durability.
How can I maintain Leisure Touch upholstery outdoor furniture?
First of all we offer maintenance instructions for each product which guides you to clean and maintain our outdoor furniture properly. Moreover an all-weather protective cover is provided along with our upholstery furniture.
How can I become your Exclusive Agent?
Welcome to be our Exclusive Agent! For unoccupied regions or countries. Please consult our sales executives for more information and we do have an agent-recruiting manual with all the guidelines. Occupied and agented countries are UK Mexico and West Africa so far.
What are the entitlements to be your Exclusive Agent?
For our Exclusive Agent we will provide:high resolution photos of the products and catalogs access to newest designsetc.Please contact us for more entitlements.
Being considerate is our core philosophy to our customers. Your inquiries and questions will be attended promptly and effectively.