FAQ

  • 01 What can be customized on the product specifications ?

    Customizations can be made on rattan color, rattan size, rattan shape, product size fabric color, cushion size, glass color, fabric density, packing and artwork etc.
  • 02 What kind of fabric density can you offer?

    Normally we offer fabric density of 180 gram/square meter, 220 gram/square meter and 280 gram/square meter.
  • 03 Where can I put your furniture?

    It is suitable for both indoor and outdoor. For outdoor use, you can put them anywhere such as gardens, patios, backyards, beach, restaurants, hotels, resorts and coffee shops etc.
  • 04 How long is the warranty?

    Noramally,it is 2 years,But we also can do warranty 3.5 years.

  • 05 Service after sales

    We provide our service after sales reach your end client, any spare parts missing orfeedback from your clients, we would covered all for you within guaranteed time. We would send them from China to your end client as long as it is quality problem, you have no risk and expenses for the goods we provided to you clients.

    .Daily Service: we would respond any of your inquiry and customer’s complain within 12hours.